Crowd Controller


Interested in up skilling in the Security industry? Do you have an interest in working within the Pub and Club scene? Then Crowd Controller is for you! Learn how to work within a team, providing a secure and safe environment for patrons as well as providing exceptional service and secure yourself an exciting new career!


A statement of attainment will be awarded upon successful completion of this course. This will allow for the application to Fair Trading Queensland for an addition to a pre-existing Class 1 Security Providers Licence with the licence function “Crowd Controller”. This will be a requirement for the following job roles:

  • Crowd Controller
  • Night Club security
  • Pub Security
Entry Requirements

Must be 18 years or age or older and have had no criminal convictions in previous 10 years to be eligible for a Security Providers Licence.

Note. Driving offences (e.g. speeding, drink driving, etc.) are not normally disqualifying offences. Must be an Australian Citizen or hold an appropriate Visa to work in the Security Industry in Queensland.

Participants may choose to undertake an LLN assessment with one of our qualified assessors prior to committing to their enrolment in this qualification.

Units of Competency

This qualification is customisable to suit the needs of individual participants and includes a total of 3 elective units.

Elective units
  • CPPSEC2012A Monitor and Control Individual and Crowd Behaviour
  • CPPSEC3002A Manage Conflict through Negotiation
  • CPPSEC3003A Determine Response to Security Risk Situation
  • CPPSEC3007A Maintain Security of Environment
  • CPPSEC3013A Control Persons using Empty Hand Techniques